Assign tasks to a group or person who isn't a member of an incident

In order to keep sensitive data secure, it is helpful to only allow a small number of people access to certain incidents. But there are times when another person or group needs to collaborate - for example, to re-image an endpoint or do some investigation / research. I'd like to assign just that task, without needing to add the person or group to the entire incident.

 

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Mar 28 2018
  • Future consideration
  • Attach files
  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    24 Jul, 2019 12:25pm

    We would also like to have the guest task members only see the task info without access to the information in incidents

  • Admin
    Brenden Glynn commented
    12 Jun, 2018 08:18pm
  • Admin
    Brenden Glynn commented
    12 Jun, 2018 08:16pm

    Supporting Idea: https://2e4ccba981d63ef83a875dad7396c9a0.ideas.aha.io/ideas/R-I-90

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    24 Apr, 2018 10:50am

    Indeed, need the ability to have assign a Group  (we work with rotating Incident coordinators).

    Second would be the possibility to assign a Default group on TASK level (always assign to Group XYZ

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    31 Mar, 2018 03:20pm

    An Initial RFE would be the ability to assign Groups to Tasks would be required for this RFE to be implemented. Currently this is not a feature within Resilient as Tasks can only be assigned to Resilient Users (Incident Owners/Members)