Add Notes to Task from Incident Notes

Our analysts like the benefit of adding notes to tasks as they're working them, but they have mentioned there are times where they are within the incident level and they would like to be able to add a note to a task without having to click into the task and load it.

We came up with two possible ideas:

  • have a dropdown in the incident notes where you could select which task to add the note to

  • retrospective move of an incident note into a task. The analyst would post the note to the incident and then have the ability to move that note to the notes of a task

  • Guest
  • Nov 11 2020
  • Under review
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