Advanced Condition editor for Notifications

The current notification editor allows for sending notifications when an object is created, or by a set of conditions, but not both. It would be nice to be able to send a notification when an objected is created AND certain conditions are met.

For example:
Incident is Created
AND Incident Type  - Contains - 'Denial of Service'
AND $Other Conditions

Additionally, the condition editor only supports the AND operation, similar to sections. It would be much better if the condition editor supported the 'ANY' or 'Advanced' options like rules currently do.

Sending a notification when Condition 1 OR Condition 2 is met. Right now, that needs to be two separate notifications, and if both conditions are met, the system triggers both. This is both harder to maintain than a single notification, and somewhat noisier when both notifications trigger at once.

  • Guest
  • Oct 17 2019
  • Future consideration
  • Attach files