Allow "advanced conditions" when defining layouts

Currently the Conditions available for Layouts are limited to "AND". No OR, or Advanced like conditions in Rules and Workflows.

This is limiting as a you can only set a single effective/combined condition. You can not set multiple different conditions.

 

*As a* team manager/Resilient admin 

*I want* to be able to show or hide certain tabs on an incident based on OR
conditions 

*So that* my layouts are more flexible and fit my team's workflow

*Notes:*

  • layouts don't use the same conditions dialog as Rules, for example.

*Acceptance criteria:*

  • Demonstrate that the same (as relevant) conditions settings available elsewhere in the product are available for Layouts
  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Dec 13 2018
  • Future consideration
  • Attach files
  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    23 Jul, 2019 04:43pm

    to expand on this, we can also use boolean AND/OR/NOT on the filter incident's page. 

    specific use case: we have analysts that want to sort by "Member contains %me%" OR "Owner equals %me%"

    Learned today that owner does not appear as a member.

    Regardless of that specific use case, anywhere filtering is available should be able to use boolean logic. 

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    17 Jul, 2019 03:11pm

    This problem exists with both section areas and incident tab conditionals. I hope advanced conditions are added to these locations soon.