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Data Retention Policy - Archive and Delete
I would like the ability to track the age of Incidents entered into Resilient through the UI for Data Retention Policy compliance (amount of time to retain Incident related data). The additional ability to automatically notify an Administrator...
2
Future consideration
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Allow "advanced conditions" when defining layouts
Currently the Conditions available for Layouts are limited to "AND". No OR, or Advanced like conditions in Rules and Workflows. This is limiting as a you can only set a single effective/combined condition. You can not set multiple different condit...
2
Future consideration
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Control what "Actions" "Selected" "..." a Group has available to them
As a Designer, I would like the ability to select the what Actions (actions, selected, ...) that are used to trigger Integrations/Automation that my Users in a Group have presented to them within an Organization/Workspace. "Actions" - Shown on the...
9
Future consideration
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Modify Multiple Incidents Using Selected in List Incidents
On the List Incidents Screen, you have the ability to modify the Columns & More tabs to provide more visibility to your data. However the Selected field does not give a full range of functionality. You can only reassign, create a report, or cl...
3
Future consideration
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To allow the customer to use their company logos in the reports
To allow the customer to customize the reports
5
Future consideration
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Allow Rules to have the Same Display Name - Add API Names
We have a few instances where we would want to run the same rule code from multiple locations of an incident. For example, send an email from an Action on the Incident menu, a task menu, or from a a username artifact. Each of these need to be a di...
4
Future consideration
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Revamp the Activity Dashboard to show more useful User/Group Information
The current "Activity Dashboard" is not very useful to any User of the platform at current.From a single contributor perspective. They see very granular changes to ALL the Incidents they are a member or owner of. This is a lot of information for a...
0
Future consideration
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Add the ability to Duplicate / Clone Tasks and Rules - In the Customization Settings
Request: With the time and effort that goes into creating Rules and Tasks (and associated Tasks Fields), there should be an ability to Duplicate those Rules and Tasks to be used for like efforts to be be performed by other Groups/Incident Types. O...
1
Future consideration
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Include the ability to notify Groups via Notifications, not just specific Users
Currently you can only add Users in the "Notify Resilient users" section of Notifications, to allow you to specifically notify a user(s) when the condition for a particular Notification is triggered. Often times a Group may not a Member or Owner o...
0
Planned for future release
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Support S/MIME emails to (and from) Resilient
The current email connector doesn't provide support for signed emails (S/MIME). It would be helpful to be able to send signed emails for parsing / processing. It would also be useful to be able to send emails from directly within Resilient; simil...
3
Future consideration