It would be nice to have Incident fields available in the Activity Fields. One example of a use case would be that there is a Menu Item to send a management notification via e-mail. The body of the e-mail is crafted from some fields in the Inciden...

There are cases where a script may return an error, such as an unexpected type mismatch or syntax error that was not caught during debugging. When these errors occur while working an Incident, a pop-up is displayed in a pop-up message with the rul...

The idea is to have an action widget that will show the status counter of actions on the incident, potentially located in summary section, to show analyst that action are currently running and that he may need to wait for their results.The widget ...

I suggest that we Use Buttons to Zoom In/Out of Workflows. Remove the ability to zoom using scrolling of the page using the mouse and or touchpad.The BMPN editor BPMN.io supports the use of buttons to Zoom. (see attachment)Today when navigating a ...

We are increasingly getting use cases where users need to select an artifact from the available artifacts of an incident as an activity field. The workflow can be as below: While designing a manual rule, we can add an artifact type, such as 'IP A...

Embed Visual Workflow diagram and indicate progress/state in the incident case so the users/analyst can see the progress of the incident response process visually Other solutions have this

Having the ability to send a notification when a specific action errors out would be great. Currently you just need to manually check the status and this would ensure any issues would be caught as soon as possible.

The "Action Status" view does not show live updates when new ActionStatus() messages are posted. This requires an analyst to close and re-open the "Action Status" view to see the changes occurring. This feature would be extremely useful.

Occasionally, our analysts miss a step in a workflow that contains an exclusive gateway and it throws a generic error stating "The requested operation could not be completed because of an error in a Workflow. Have your System Administrator check t...

When you create a an "Activity Fields", this field is available only in the message bus. The idea is to have the field available in all the automation below like in-product scripting. By extension, they could be available also in all fields access...