If there is any issues to process the E-mail by inbound scripting, it is impossible to get an alert as Notification E-mail or to trigger any Automated Rule to run send E-mail Function. Without controlling Inbox folder on Resilient, it's not possib...

Currently if you want to read an email in the email widget it must be downloaded and then opened by an app on your device.We would like to see a feature added to the email widget that allows emails to be opened and read without needing to download...

Being able to generate pdf of the incident report based on the pre-defined template from API. A use case:as a play book designer, I would like to define a business rule, when a high severity incident identified, a automation rule will send out an ...

Investigation of incidents very often requires extensive email communication with incident contacts (reporting individuals, system owners, managers, witnesses etc.). Resilient should have an in-built email integration (similar to most helpdesk or ...

Currently, both rc-outbound-email and fn-outbound-email do not support appending of task level attachment files in outgoing email template. This is needed as attachment files are often done at the task level.

Enhance the :Sample script: "process inbound email" with an example of processing URLs preceded by an emoji Steps 1) I created an email with the following content 😃https://icons8.com/icon/pack/emoji/emoji The emoji could also be in the email subj...

We understand the rational that as precaution, we want to default put downloading email as .txtHowever, we would like to make a global admin option to change behaviro if we have an instance of resilient is only used by Cyber analysts who know what...

currently we can associate incoming emails from email tabs if we associate email with the incident.The idea is to be able to list all out going emails and response in a email thread style so that everyone see the overall communication sent out fro...

If an integrated outgoing email function is available. We would like to have a feature that we can send out the pre-defined incident report template in the email.Currently, analyst configure the incident report and download it in pdf, and has to s...

When parsing emails using the EML parser that comes with Utilities, the date_utc returned is in a different format than what is accepted by Resilient. The Date/Time format appears like '2017-11-16T05:48:58' when java.util Date accepts '11/15/2017 ...