Makes it easy to identify incidents that have not been touched in a long time.

RequestThis request to is improve existing reporting in Resilient to allow a user to print out all or selected phases of a Playbook. The printed version may be used for evaluation/updating existing runbooks, as a contingency should network access ...

Currently you can save private but not share Incident Report Templates across the Organization for other Users to use. Much like you can with "List Incident Views". As a SOC manager or Team Leader, I want to be able to create a Group/SOC Incident...

to provide detail audit log of who did what when customization settings - workflow - date time customization settings - rules - date time user login time - log out time

Feature to perform average / mean calculations for reporting / dashboard Currently the Dashboard does not allow average / mean calculations for Time to Detect Time to Remediate Time to Close This is useful for the Managers and C level to understa...

(Copy of Ticket #9409) In order to use Resilient in an MSSP context, we need an overview of all active tenants in an installation. In particular, we would like an extended version of the 'List Incidents' screen. Instead of selecting *one* tenant a...

Currently in the Resilient News Feed (in the Activity Dashboard, Incident Summary section, and the Incident News Feed Tab) time stamps are presented to the user as "xx Minutes/Hours/Days ago". These timestamps should be the actual Date and Time th...

On "List Incidents: page, it would be helpful to be able to search for a column name when adding / removing columns.

Hi Team, We would like to raise a feature request for an upcoming Resilient release. This feature is regarding having Trend Analysis of Incident Tickets in Resilient and then be able to export that as a report in the form of a PDF or any readable...

For metrics/reporting purposes, each owner (individual/group) should have a total time they spent on an incident. This data should be made available in custom reporting via excel & pdf.