The current global dashboard is great for viewing all of the incidents in the MSSP organization tree. However, it lacks the reporting features. If we need to run a report on a set of incidents with given criteria, we need to change orgs to each ch...

SLA Calculation and Reporting/ Notification is a very important aspects regarding IR, Resilient should have the functionality of calculating SLAs, then being able to report and then notify managers regarding SLAs valuations for an Incident.

It would be good to have incident report details made available in the secondary database through data feeder. These details are useful for various reporting purposes.

Ability to schedule & send out custom reports with option to filter for any fields. Example use case: Resilient to send out a daily report to each user with their open tickets, percentage of tasks completed for each ticket, days since each tic...

Currently, the only visible way to export a dashboard for metrics and reporting is by printing it and saving it as a PDF. However, this ruins the look and readability of it.The widgets often don't line up correctlyThe report objects are small, req...

Privacy wants to explain the graph, and be able to display the value of their "Root Cause Analysis" as they show the graph in incidents. This will allow them to include what was performed, and what the impacted data was. Allows for better r...

As a soc manager I want to be able to view all incidents owned by a resilient group i.e filter by group BenefitsDashboards able to show incidents owned by a specific groupSorting incidents down to a specific groupMetrics/Management

Makes it easy to identify incidents that have not been touched in a long time.

RequestThis request to is improve existing reporting in Resilient to allow a user to print out all or selected phases of a Playbook. The printed version may be used for evaluation/updating existing runbooks, as a contingency should network access ...

Currently you can save private but not share Incident Report Templates across the Organization for other Users to use. Much like you can with "List Incident Views". As a SOC manager or Team Leader, I want to be able to create a Group/SOC Incident...